Is the exhibition appropriate for children? What is the age recommendation?
Downton Abbey fans of all ages are welcome. Parents and caregivers can make the best judgment about their children’s interest and ability to enjoy visiting. All children ages 4 and up need a ticket.
Why do I have to choose a time to enter the exhibition?
Admission is timed-entry where your ticket is for a specific time slot and you may enter anywhere during the 30 minutes after the stated time. For example: a 10:00am ticket gives entry from 10:00am – 10:30am. Please arrive 15 minutes before your time slot.
What if I arrive after my time slot?
The box office will do their best to accommodate you into the next available time slot. Due to high demand that time slot might not be immediately and you may have to wait until later in the day.
Will cast members be at the exhibition?
No, cast members will not be at the exhibition but some of their show costumes will be.
Can I take photos inside the exhibition?
Yes. No video recording is allowed.
Can the exhibition accommodate guests who require special access?
The exhibition is fully accessible.
Can I take food or beverages into the exhibition?
Food and drink is not allowed in the exhibition.
Is there a restaurant at the exhibition?
There is no restaurant at the exhibition, but there are many located in the near vicinity.
Is there an exhibition shop?
Yes, there is a shop featuring Downton Abbey themed merchandise available for purchase.
Can I rent space at the exhibition for a private event?
Guests interested in learning more about hosting a corporate or social event can click here.