Can the exhibition accommodate guests who require special access?
The exhibition is fully accessible for the mobility impaired. A printed set of captions for video content is available upon request.
Can I take food or beverages into the exhibition?
Food and drink are not allowed in the exhibition.
Is the exhibition appropriate for children? What is the age recommendation?
Downton Abbey fans of all ages are welcome. Children 14 and under can visit the exhibition for free when accompanied by a paying adult. Parents and caregivers can make the best judgment about their children’s interest and ability to enjoy the exhibition.
Why do I have to choose a time to enter the exhibition?
Admission is timed-entry where your ticket is for a specific time slot and you may enter anywhere during the 30 minutes after the stated time. For example: a 10:00am ticket gives entry from 10:00am – 10:30am. Please arrive 15 minutes before your time slot. Busy days may involve a short wait to enter.
What if I arrive after my time slot?
The box office will do their best to accommodate you into the next available time slot. Due to high demand that time slot might not be immediately and you may have to wait until later in the day.
Will cast members be at the exhibition?
No, cast members will not be at the exhibition but some of their show costumes will be.
Can I take photos inside the exhibition?
Yes. However, video recording is not allowed.
Where can I book group tickets?
To book tickets for a group of 10 or more, visit our online ticketing site or filling out this form. School groups can download an Educators Guide about the exhibition for pre- and post-visit activities.
Where else will the exhibition be travelling?
South Florida is the second stop in the exhibition tour. We anticipate that the exhibition will travel to other locations, however they have not been announced at this time. To be among the first to hear when future tour stops are announced, sign up for the exhibition newsletter.
Have another question we haven’t answered?
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