EXPERIENCE THE HISTORY • THE FASHION • THE HOUSE
Downton Abbey: The Exhibition, based on the beloved television show, transports you to post-Edwardian England, where the characters and the iconic house come to life. You’ll be immersed in the fascinating social history, culture, and some of the most memorable moments from the show’s six-season run.
“You’ll find there’s never a dull moment in this house”
-The Dowager Countess, Violet
PLAN YOUR VISIT
Downton Abbey: The Exhibition is now open in South Florida for a strictly limited time.
Children ages 14 and under visit for free when accompanied by a paying adult.
10am to 7:00pm (last ticket sold at 5:00 pm)
Some Exceptions Apply. Visit Our FAQs For Details.
575 S. Rosemary Ave, West Palm Beach
On the northwest corner of Rosemary Avenue and Hibiscus Street.
Exhibition ticket holders can enjoy parking validation for up to 2 hours if parking in one of the public parking garages available at CityPlace. Spend $100 or more during your visit to CityPlace (including the price of your exhibition tickets), and present your receipts at CityPlace Guest Services to extend your parking validation for a total of 4 free hours!
Downton Abbey: The Exhibition is proud to partner with local restaurants and business to offer exclusive discounts on dining and experiences:
The Chesterfield Palm Beach
Offering a special Downton-themed package that combines British-style afternoon tea with an exhibition ticket.
Present your Downton Abbey: The Exhibition ticket stub and receive 10% off your food order at City Cellar Wine Bar & Grill – a landmark restaurant located on the second level CityPlace. Celebrate the historical gilded age exhibition with the new Lord Grantham Old Fashioned cocktail priced at $10. The promotional offer is valid through the length of the exhibit, April 22, 2019.
Groups of 10 or more receive a discount off of retail prices on weekdays when purchased in advance. Some restrictions apply.
There are two easy ways to make your group reservation:
- Click here to book, pay, and complete your reservation. This is the fastest and easiest way to guarantee your group visit is scheduled.
- Click here to enter your details and put tickets on hold, but finalize attendance numbers and payment details at a later date.
Have questions about groups?
PRESS AND FAN REACTION
Downton Abbey: The Exhibition Newsletter
Thank you for your interest in Downton Abbey: The Exhibition. South Florida is the second stop in the exhibition tour. We anticipate that the exhibition will travel to other locations, however they have not been announced at this time. Sign up for the Downton Abbey: The Exhibition Newsletter to receive news about the exhibition, including when future exhibition tour stops are announced.
Where is the exhibition located?
The exhibition is located inside CityPlace. The address is 575 S. Rosemary Ave, West Palm Beach, at the Northwest corner of Rosemary Avenue and Hibiscus Street.
What is the best way to get to the exhibition?
Directions and parking information can be found on CityPlace’s website. Exhibition ticket holders can enjoy parking validation for up to 2 hours if parking in one of the public parking garages available at CityPlace. If you spend $100 or more during your visit to CityPlace (including the price of your exhibition tickets), present your receipts at CityPlace Guest Services to extend your parking validation for a total of 4 free hours! Please note that the main address for CityPlace is 700 S Rosemary Ave. Downton Abbey: The Exhibition is located within the CityPlace District, specifically at 575 S. Rosemary Ave.
What are the hours of operation?
The exhibition is open daily from 10:00am to 7:00pm, with the last ticket sold at 5:00pm.
Some exceptions apply:
Tuesday, February 26th – last ticket sold at 4:00pm; exhibition closes at 5:30pm.
How long does it take to go through the exhibition?
Most guests will spend around 90 minutes exploring the exhibition. Guests are welcome to stay for as long or as little as they would like during hours of operation.
What is the difference between the General Admission, the VIP Ticket, and the Guided Tours?
The general admission ticket grants entrance to the exhibition at an appointed time slot on a selected date. The VIP ticket allows guests to enter the exhibition on the selected date of visit at any time during normal operating hours (no need to select a specific time slot) and includes a complimentary audio guide. With both the General Admission and VIP Tickets, guests may enjoy the experience at their leisure and spend as much time as they’d like exploring the galleries. The Guided Tours are a small-group, docent-led, 90-minute personalized tour through the exhibition and includes a complimentary guidebook. These tours start at an appointed time on an appointed date.
How do I buy a gift card to the exhibition?
Click here to purchase a gift card to the exhibition in South Florida. When checking out, either select the standard $49 minimum (good for one VIP ticket to the exhibition, minus taxes and fees), or type in any amount into the available field and your gift card will be redeemable for that amount. Gift cards are valid for the South Florida run of the exhibition only and are not valid at the exhibition gift shop. To help determine the amount of your gift card, here is some suggested pricing:
- $132 will cover 2 VIP tickets plus one exhibition guidebook, including taxes and fees (includes special entry options and 2 complimentary audio guides)
- $111 will cover 2 VIP tickets to the exhibition, including taxes and fees (includes special entry options and 2 complimentary audio guides)
- $81 will cover 2 standard admissions to the exhibition, including taxes and fees
- $76 will cover 2 standard senior admissions (age 65 or older) to the exhibition, including taxes and fees
- $56 will cover 1 VIP ticket to the exhibition, including taxes and fees (includes special entry options and 1 complimentary audio guide)
Is there an exhibition shop?
Yes, there is a shop featuring Downton Abbey themed merchandise available for purchase.
Can the exhibition accommodate guests who require special access?
The exhibition is fully accessible for the mobility impaired. A printed set of captions for video content is available upon request.
Can I take food or beverages into the exhibition?
Food and drink are not allowed in the exhibition.
Is the exhibition appropriate for children? What is the age recommendation?
Downton Abbey fans of all ages are welcome. Children 14 and under can visit the exhibition for free when accompanied by a paying adult. Parents and caregivers can make the best judgment about their children’s interest and ability to enjoy the exhibition.
Why do I have to choose a time to enter the exhibition?
Admission is timed-entry where your ticket is for a specific time slot and you may enter anywhere during the 30 minutes after the stated time. For example: a 10:00am ticket gives entry from 10:00am – 10:30am. Please arrive 15 minutes before your time slot. Busy days may involve a short wait to enter.
What if I arrive after my time slot?
The box office will do their best to accommodate you into the next available time slot. Due to high demand that time slot might not be immediately and you may have to wait until later in the day.
Will cast members be at the exhibition?
No, cast members will not be at the exhibition but some of their show costumes will be.
Can I take photos inside the exhibition?
Yes. However, video recording is not allowed.
Where can I book group tickets?
To book tickets for a group of 10 or more, visit our online ticketing site or filling out this form. School groups can download an Educators Guide about the exhibition for pre- and post-visit activities.
Where else will the exhibition be travelling?
South Florida is the second stop in the exhibition tour. We anticipate that the exhibition will travel to other locations, however they have not been announced at this time. To be among the first to hear when future tour stops are announced, sign up for the exhibition newsletter.
Have another question we haven’t answered?
Fill out this form with your inquiry and we’ll get back to you shortly.
The Chesterfield Palm Beach, a luxury hotel that exudes traditional English style and hospitality, is offering a special Downton-themed package that combines British-style afternoon tea with an exhibit ticket. Even the hard-to-please Dowager Countess would approve of our superb selection of loose-leaf teas and refreshing infusions, delicious, freshly made finger sandwiches and indulgent sweets served on exquisite three-tiered pastry trays, authentic, hand-baked British scones with lashings of clotted cream and lavish strawberry preserves, and traditional English shortbread.
As the only privately owned, operated and maintained passenger rail system in the United States, Brightline is here to connect you with the people, places and new experiences that South Florida has to offer. The provide express service connecting you to Miami, Fort Lauderdale and West Palm Beach—with planned future service to Orlando. They’ve blended premium train travel and hospitality to make your ride an experience like no other.
City Cellar is a landmark dining experience located in the heart of CityPlace in downtown West Palm Beach. The upscale, casual restaurant features an inspired menu, daily specials, vibrant happy hours, and a scratch-farm-to-table kitchen. To view the menus, and the award-winning wine list with more than 500 curated selections, and more than 70 wines by the glass, visit the website. Present your Downton Abbey: The Exhibition ticket stub and receive 10% off your food order at City Cellar Wine Bar & Grill – a landmark restaurant located on the second level CityPlace. The promotional offer is valid through the length of the exhibit, April 22, 2019.